2019 Holiday Guide

With products and pricing becoming less valuable as brand differentiators, many sellers are positioning themselves as niche experts backed by stellar customer experience. In this guide, discover how you can do the same for the 2019 holiday season.  Topics include:

  • Creating proactive content preparation by re-imaging how content is promoted across multiple touchpoints 
  • Practicing omni-channel transitions by perfectly blending AI and human interactions
  • Optimizing loyalty programs specific to holiday perks